Castle Mead Medical Centre - The clinics and other services offered by our doctors surgery

Noticeboard

The surgery will be closed on Monday 7th May & Monday 28th May (Bank Holidays).

Please call 111 if you need emergency medical attention during this time

If you need medical help while we are closed there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.

If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.

Walk in services are also available at Loughborough Urgent Care Centre.

If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always prioritise the most serious cases first, so if your condition is not serious or life threatening and it’s safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.

Castle Mead Medical Centre awarded GOOD in all categories from Care Quality Commissioning please follow link for the report http://www.cqc.org.uk/location/1-584924244

ARE YOU FED UP WITH PHARMACIES ORDERING MEDICINES YOU DID NOT ORDER!! TAKE BACK CONTROL AND REGISTER FOR ONLINE SERVICES AND ORDER YOUR OWN PRESCRIPTIONS, THEY CAN BE SENT ELECTRONICALLY TO THE PHARMACY TO COLLECT

Clinics & Services

district_nurse Our practice provides several special clinics/services, which are listed below.

Please telephone the surgery to arrange an appointment or for more information about any of the services listed.

Family Planning (inc. Contraceptive Pill, Coil and Implanon)

All the Doctors and Nurses provide contraceptive advice in normal surgery time.

Repeat prescriptions or follow up appointments can be arranged solely with the Practice Nurse.

Emergency (72-hour) contraception is available on request.

Dr Patterson and Dr Glastonbury are both able to fit coils - please see the practice nurse first.

Please see Dr Patterson for advice and further information regarding Implanon.

Well-Person Clinic

An informal appointment offering blood pressure checks and general advice on health.

Please arrange an appointment with the Practice Nurse.

Cervical Smears

It is recommended that routine smear tests be carried out on women age 25-49 every 3 years and women aged 50-64 every 5 years.

You will be sent a letter from the Health Authority by post telling you when this is due and inviting you to make an appointment for this to be carried out.

Antenatal and Postnatal Clinics

We provide a system of shared care with the doctors, midwives and the hospital consultants.

Appointments are usually with a midwife.

Stress & Anxiety Clinic

The practice has an in-house Stress and Anxiety Clinic run by qualified counsellors.

Please make an appointment to see your doctor for further information.

Health Check

Health checks are available to patients who have not been seen at the surgery within 3 years.

This also applies to patients aged 75 and over who have not been seen by any of the practice team in the previous 12 months.

Please make an appointment with the Health Care Assistant.

Health checks can be carried out at home for those who are elderly and unable to attend the surgery.

Minor Operations

We are able to perform a variety of minor operations.

Please make an appointment to see Dr Tull for removal of moles/cysts, etc.

Foreign Travel

Nurses can advise on all aspects of foreign travel.

The practice is Yellow Fever accredited.

Weight Control

ladydocbaby Patients will be offered appointments with the Health Care Assistant for advice, support and weight checks.

Medical Examinations

Fees for private medicals (HGV, etc.) ask at reception.

Childhood Immunisations

Clinics held every Thursday

The childhood vaccinations are now given in rapid succession at two, three and four months to protect against diphtheria, whooping cough, tetanus, polio and meningitis.

It is very important that your child has these vaccinations.

Please feel free to discuss any concerns you may have with the doctor or health visitor.

Asthma Clinic

flu We recommend that those people with asthma attend the surgery for an annual review. This is to ensure that you are on the most appropriate medication and to provide advice on how to best care for the condition as it affects you.

These appointments are with the Practice Nurse.

Physiotherapy

The GP can refer you directly to our in-house physiotherapist who now has a custom-built room for this service.

Beverley Berns - Physiotherapist.

Phlebotomy

Blood tests can be taken at the surgery on any weekday morning between 8:30 and 12.30am Monday, Wednesday & Friday - only by appointment. You also have the option of attending the George Eliot Hospital, Pathology Department, for your blood test. If you would prefer to attend the George Eliot Hospital, you will need to collect your blood test form from reception and this will have opening time details and a contact number.

Smoking Cessation

Nurse Karen can offer advice and support with stopping smoking – please ask for further information at reception.

Diabetes

glucose_test All our diabetic patients are offered regular reviews every 6 to 12 months with the doctor or the nurse.

Please telephone the surgery or ask at the reception desk for further information

Test Results

test_results Please call between 11am and 3.30pm to enquire about your test results as our reception staff will have more time to deal with your request between these times.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.

Please do not ring for blood test results (unless urgent) before 11.00am. Thank you

If you are caring for a family member, neighbour or friend, you are entitled to be registered as a carer.

The Carers Link Worker for Castle Mead is:

Mrs Trish Grant

Please ask any of the reception staff if you require more information

If you require any vaccinations relating to foreign travel you need to come to the surgery and collect a Travel Questionnaire to complete and bring/post it back to us at least 8 weeks before you Travel. Once back to us allow 2 weeks for our practice nurse to do a risk assessment on the country and area you are travelling to and document the vaccination requirements you need on your medical records.

Having allowed the 2 weeks for our nurse to do the above it is the patients responsibility to call our receptionists so they can advise you of the vaccinations and precautions you need to take and book you an appointment with the practice nurse if necessary. These vaccines have to be ordered as they are not a stock vaccine. Appointments needs to be at least 2 weeks before you travel to allow the vaccines to work.

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)