Noticeboard

Please call 111 if you need emergency medical attention

If you need medical help between the hours of 6.30pm and 8am there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.

If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.

Walk in services are also available at Loughborough Urgent Care Centre.

If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always prioritise the most serious cases first, so if your condition is not serious or life threatening and it’s safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.

MISSION STATEMENT

MISSION STATEMENT

'STRIVING TO PROVIDE OUTSTANDING PATIENT CARE'

At Castle Mead we are aiming to become an 'Outstanding' practice.

In an increasingly complex society we place a high value on the need to respect patient confidentiality in all age groups.  Above all we try to make the surgery environment as friendly as possible without compromising overall efficiency.

We consider ourselves a modern, forward thinking and friendly training practice at the heart of the Hinckley & Bosworth Community and have a team of outstanding clinical and none clinical staff.

Whilst keeping up to date with the latest developments in IT, the investigation and management of medical problems and their treatments, we remain committed to the ideals of traditional family medicine; namely a holistic approach with continuity of care. We also continuously strive to offer our patients choice both in personnel and timing of appointments. 

We regularly conduct audits to ensure we provide the best, evidence-cased care for our patients, ensuring we do so in the most cost-effective way.

Finally we are fully committed to our staff as they are our most important resource. We are committed to the appraisal process and they also attend regular educational courses and have performance reviews.





 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website