Noticeboard

Please call 111 if you need emergency medical attention

If you need medical help between the hours of 6.30pm and 8am there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.

If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.

Walk in services are also available at Loughborough Urgent Care Centre.

If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always prioritise the most serious cases first, so if your condition is not serious or life threatening and it’s safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.

 

Use the NHS App to order your repeat prescriptions
Click to find out more

Repeat Prescriptions

The Practice does not take repeat prescription orders over the telephone (only in exceptional circumstances).

This is done in order to ensure there is no misunderstanding when organising your repeat medication and thus provide a clinically safe service.

Repeat prescriptions are issued, provided they have been authorised by one of the Doctors.

Our practice turnaround time is 48 working hours - this does not include the weekend

N/B: Please note this is when the prescription will be ready for you to collect at the surgery.  If you have arranged to collect your medication from a chemist this timescale does not include your pharmacies collecting/processing time.  If ordered on a Friday afternoon before 6pm the prescription would not be ready until Tuesday afternoon (or Wednesday morning if ordering for Stoke Golding).

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website